OpenTouch

OpenTouch is a sophisticated communication solution designed specifically for enterprises. This powerful application enables users to manage their business communications with ease and efficiency. It is compatible with Android OS 8.0 and higher, working harmoniously with 'OXO Connect' Release 4+ or 'OpenTouch MultiMedia Services' Release 2.6.1 infrastructure.

One of the significant benefits of this platform is the potential to reduce communication costs by utilizing Wi-Fi or data connectivity for calls, including conference calls. The platform is designed to enhance collaboration and streamline conversations, allowing effortless transitioning between different communication modes even while on the move.

Furthermore, it boasts a comprehensive set of features. Users can download the app to match different profiles, presenting a consistent business identity across multiple devices. It extends a user's single business number across desk phones, PCs, tablets, and smartphones, ensuring a unified user experience regardless of the chosen device.

Voice over IP is available wherever you are, enabling placement, answering, and management of voice calls using enterprise dialing plans. It integrates seamlessly with device contacts, corporate directories, and its own/OXO contacts, while offering full control over calls with mid-call functions like call recording and transfer.

The platform also supports one-click joining of meetings and the ability to shift conversations between devices without interruption. Users have the tools to manage voicemail, view contact availability, initiate secure chats, and escalate to group conversations with ease. Call routing profiles can be adjusted on the fly, maintaining contact preferences.

Additionally, OpenTouch includes localization options for a wide array of languages, catering to a global user base.

For those interested in staying abreast of the latest capabilities or compatible devices, the Device White List and detailed information are available through Alcatel-Lucent Enterprise MyPortal. Keeping up with this portal for the most recent updates, including Technical Communications and Release Notes, is recommended.

In summary, OpenTouch offers a robust and adaptable solution to meet enterprise communication needs effectively, emphasizing efficiency and collaboration.